• The Training Programme
• The Resources
• Employers Tips and Guides
• What People Say
• The National Qualifications Framework

About KiaOraMai

KiaOraMai is an entry-level training programme designed for employees and employers working with visitors and customers across the tourism and service industries, including hospitality, accommodation, travel and transport, tourism events and activities, retail, hairdressing, beauty and spa.

What does KiaOraMai mean?

KiaOraMai: creating consistent, positive, uniquely New Zealand customer experiences every time, everywhere for every customer in New Zealand.

KiaOraMai means conveying a genuine care and willingness to bring our best to how we engage with others.