Training Courses | Customer Service Training

Kia ora mai and Welcome

KiaOraMai is an exciting training programme designed for service-industry employees across New Zealand.

KiaOraMai is about creating consistent, positive, uniquely New Zealand customer experiences. Every time, everywhere for every customer in New Zealand

What makes it exciting?

KiaOraMai provides the opportunity to review and improve customer service experiences. Through training, your employees will build the knowledge and skills to be able to create a uniquely New Zealand customer service experience for all your customers and keep them coming back!

Build service success (and your bottom line results) as you and your employees learn.

Your employees will learn...

...how to give all your customers the kind of service that they’ll want to come back to:

• whether they are international visitors, visitors from outside your area, or locals
• wherever they are in New Zealand
• whatever they are doing – travelling, shopping, eating, playing...

Is your business ready? Find out what you need to do next