KiaOraMai is an exciting programme designed for service-industry employees to enable them to deliver a uniquely New Zealand customer service experience.

What makes it exciting?

Build service success (and your bottom line results) as you and your employees learn. KiaOraMai provides the opportunity to review and improve your customers' experience.

Your employees will build the knowledge and skills to be able to create a uniquely New Zealand customer service experience for all your customers and keep them coming back!

About the KiaOraMai programme

• The programme will take approximately four months to complete
• It's a mixture of training in the workplace and one off-job workshop
• As the employer you will need to certify that your employee has met the KiaOraMai standard
• KiaOraMai includes unit standards on the National Qualification Framework

For more information check out the following link www.kiaoramai.co.nz or contact the KiaOraMai service centre on 0800 29 29 29.